Pankaj Cloth (“we”, “our”, “us”) operates the Pankaj Cloth website (https://pankajcloth.com) and its Android & iOS mobile applications.
1. Information We Collect
Personal Information
- Full Name
- Email Address
- Phone Number
- Billing Address
- Shipping Address
Order & Transaction Information
- Order history
- Payment status (Success / Failed / Pending)
- Selected products and cart details
Technical Information
- IP address
- Browser type
- Device information
- Cookies (for basic functionality only)
We do NOT store card details. Payments are handled by secure payment gateways.
2. How We Use Your Information
- Process and deliver orders
- Send invoices and confirmations
- Customer support
- Improve user experience
- Fraud prevention
3. Payment Processing
Payments are processed by Razorpay / Paytm or other providers. We do not store card numbers.
4. Data Storage & Security
- MongoDB Atlas (secure database)
- Secure Node.js backend
5. Cookies
Cookies are used only for login session, cart, and basic app functionality. No tracking cookies are used.
6. Information Sharing
We do NOT sell or trade personal data.
- Delivery partners
- Payment processors
- Legal authorities (only if required)
7. User Rights
- Delete account directly inside the app (Profile → Settings → Delete Account)
- Request order history
- Update personal information
- Request data removal
Deleted accounts and personal data are permanently removed immediately or within 7 days.
Email: pankajcloth@gmail.com
8. Children’s Privacy
We do not knowingly collect personal data from users under 18 years of age.
9. App Permissions & Photo Access
Photos are used only to upload payment proof, order confirmation screenshots, and product images. Images are stored securely and are never shared publicly.
10. Third-Party Services
- Razorpay / Paytm – payment processing
- MongoDB Atlas – database hosting
These services receive only the data required to perform their function.
11. Data Retention
Account and order data is stored until the user deletes their account. Once deleted, all personal data is permanently removed.
12. Changes to This Policy
Updates to this Privacy Policy will be posted on this page.
13. Contact Us
Pankaj Cloth & Wedding Tent Industry (Warehouse)Beside Chattarpur Farms, Tarodi, Nagpur, Maharashtra.
Pin - 440035
Dispatch / Accounts Mobile: +91 93739 78272 / +91 74992 37780
Email: pankajcloth@gmail.com